BRING VULNERABILITY 〰️ DEVELOP TRUST 〰️ CREATE UNDERSTANDING 〰️ GROWTH THROUGH CHALLENGE 〰️ CONNECT WITH COMPASSION
OUR OPERATING PRINCIPLES
Susan Crawford
Founder and Director
BA, Grad Dip Teach, Dip A, M Psych (Org), M.A.P.S.
Susan has extensive experience working as a consultant with senior leaders and teams to help build vibrant and optimistic work communities. She is a warm and engaging facilitator whose exceptional interpersonal skills, authenticity and humour allow her to connect easily with diverse audiences. Curious by nature, she brings a love of learning and fun to her work, which drives her enthusiasm and fuels her personal purpose and meaning.
As the Founder and Director of Vicissitude, Susan works with executives, senior leadership teams and frontline leaders, both individually and collectively, to hone strategies and skills that are required to achieve high performance and build engaged and productive workplaces. She is an agile consultant, working across a variety of projects but has particular interests in the connection between culture and leadership, strategic wellbeing initiatives, team cohesion and the active management of conflict within teams.
Susan has coached hundreds of leaders and individuals in the context of leadership development, wellbeing and career planning and is skilled in facilitating personal insights that drive behaviour change. Additionally, Susan has coached teams, facilitated conferences and workshops and delivered planning days, learning retreats and off-sites. She is highly skilled in performance and conflict management and she has partnered with individuals and teams to help them gain insights into their differences and to optimise their effectiveness.
Susan holds a Master of Organisational Psychology from the University of New South Wales, and a Diploma of Arts from University of Sydney. She also holds a Bachelor of Arts from Griffith University and a Graduate Diploma of Teaching. She is a registered psychologist and a member of the Australian Psychological Society. As such, she brings an evidence base to all of her work, combining insights from research with practical application.
With Vicissitude, Susan specialises in helping the individuals, teams and organisations that she works with change for the better!
Madeleine Crawford
Associate Senior Consultant
BSci (Psych), Grad Dip Psych (Advanced), M Psych (Org)
OUR CONSULTING TEAM
Madeleine is an Associate Senior Consultant at Vicissitude, where she has been part of the team for over five years. What Madeleine most enjoys about her work at Vicissitude is the opportunity to create positive and lasting change across a huge variety of client organisations and various project focus areas. Madeleine’s down-to-earth, problem-focused approach combines with strong interpersonal skills to equip her for any challenge thrown her way. She is energised by the positive impact that her work at Vicissitude has and loves the opportunity to help others realise their potential in thew workplace.
Throughout her professional career to date, Madeleine has acquired a range of experiences delivering high quality client-centred solutions. Most prominently, she is a highly experienced facilitator, having designed, delivered, and co-facilitated an innumerable number of workshops, psychoeducation sessions, and online webinars. She is well-known for her ability to synthesise complex information and theory into accessible and engaging conversation points, and delights in nothing more than creating engagement and shared understanding in the training room.
Madeleine is an experienced coach and supervisor, with skills in psychometric assessment and debriefing and is accredited in a large range of assessment tools. These allow for the enhancement of client self-awareness and reflective debriefing in her practice, particularly in both coaching and leadership development programs. She is also a certified Cognitive Behavioural Therapy (CBT) practitioner, which, while a clinical tool, is helpful in her professional practice to influence behaviour and mindset change.
With a Master of Organisational Psychology from Deakin University, as well as a Bachelor of Science from the University of Melbourne, Madeleine is an Ahpra registered psychologist and a member of the Australian Psychological Society. This academic foundation, coupled with her unwavering dedication to evidence-based practice, empowers her to seamlessly bridge the realms of research and practical application.
Outside of her work at Vicissitude, Madeleine is also the Chair of the Research Committee at The 100% Project, a not-for-profit organisation focussed on conducting research to achiever greater gender equity in Australian leadership roles.
Associate Network
Vicissitude works in conjunction with appropriately skilled associates to provide your business solutions, where required. We have a network of skilled associates around Australia from which to draw, should your project demand a larger team.